SHIPPING & DELIVERY POLICY
- Delivery Methods
Horizon Dental Lab may use:
- Internal delivery staff
- Courier services
- Third-party logistics providers
- Digital file transfer systems
- Delivery Timelines
Delivery timelines are estimates only and may be affected by:
- Traffic
- Courier delays
- Public holidays
- Weather conditions
- Technical issues
- Client Responsibility
Clients are responsible for:
- Providing accurate delivery information
- Ensuring authorized personnel are available to receive cases
- Reviewing restorations promptly upon receipt
- Risk Transfer
Responsibility for shipped items transfers upon delivery confirmation or clinic receipt acknowledgment.