SHIPPING & DELIVERY POLICY 

1. Delivery Methods

      Horizon Dental Lab may use: 

• Internal delivery staff  

• Courier services  

• Third-party logistics providers  

• Digital file transfer systems  

2. Delivery Timelines

       Delivery timelines are estimates only and may be affected by: 

• Traffic  

• Courier delays  

• Public holidays  

• Weather conditions  

• Technical issues  

3. Client Responsibility

         Clients are responsible for: 

• Providing accurate delivery information  

• Ensuring authorized personnel are available to receive cases  

• Reviewing restorations promptly upon receipt  

4. Risk Transfer

          Responsibility for shipped items transfers upon delivery confirmation or clinic receipt acknowledgment.